Find out how safe your personal data is at ack999, how it is used, and what rights you have — all explained in plain, simple English.
Welcome to ack999. We believe protecting your personal information is one of our most important responsibilities. This Privacy Policy explains what data ack999 collects, why it collects it, and how it is kept secure.
By using ack999's website, mobile app, or any related services, you are considered to have agreed to the terms of this Privacy Policy. Please read this page carefully before using the platform.
Our Privacy Policy is developed in line with international data protection standards. It is written in clear, straightforward English for the convenience of users in Bangladesh — no complex legal language.
Please note: This policy applies to all ack999 services. For third-party sites or payment gateways, their own privacy policies will apply.
Ack999 only collects information that is necessary to provide you with the best possible service. Collecting unnecessary or excessive data goes against our policy.
| Data Type | Reason for collection | Retention period |
|---|---|---|
| Identity Information | KYC Verification & Account Security | Up to 5 years after account closure |
| Financial Information | Transaction verification and fraud prevention | Up to 7 years after account closure |
| Technical Information | Security & Service Improvement | Up to 2 years |
| Cookie Data | Improving user experience | Session end or 1 year |
Ack999 may collect your information in several ways. Each method is transparent and subject to your consent.
Information is collected directly when you register on ack999, complete KYC verification, or contact our support team — in these cases, you provide the information yourself.
When you use the ack999 site or app, certain technical information is collected automatically — such as your IP address, browser details, and page visit data. This data is used to maintain site security and improve performance.
Transaction verification data may be received from payment processors such as Mobile Banking or Nagad. Limited data may also be collected from legitimate third-party services for fraud prevention purposes.
Important: ack999 never collects information from your social media profiles or third-party databases without your permission.
Ack999 uses the data it collects solely for specific, legitimate purposes. No information is ever misused or handled unethically.
Your Control: To stop receiving marketing communications, you can opt out at any time through your account settings or by contacting our support team.
Ack999 uses industry-leading technology and practices to keep your data safe. Our security infrastructure runs around the clock, 24 hours a day.
Warning: No system on the internet is 100% secure. Use a strong password to protect your account and never share it with anyone.
As an ack999 user, you have specific rights over your own data. We fully respect and uphold those rights.
Exercising Your Rights: To exercise any of the rights above, please contact the ack999 support team. We typically respond within 30 business days.
Ack999 is strictly for individuals aged 18 and above. ack999 does not knowingly collect data from or provide services to minors.
For Parents: If you suspect your child is using ack999, please contact us immediately. We will take swift action.
If you have any questions or concerns about this Privacy Policy, please reach out to our support team. Our privacy team is always ready to assist.
Ack999 reserves the right to update this Privacy Policy as needed. When changes are made, we will post a notice on the website and inform you by email. Check the "Last Updated" date at the top of the policy to confirm you are reading the latest version.
Contact: For any privacy-related requests, email us at [email protected] or reach us directly via live chat.
Our data protection framework meets the highest standards in the industry